Service
Expect the Best!
East Coast Laundry Equipment provides customers with the best service possible. Our highly Skilled, factory trained technicians boast a combined 60+ years of experience, and backed by the largest parts inventory in Atlantic Canada allows us to respond to your service requirements promptly and provide the right parts. In fact, we have four fully stocked service vehicles traveling throughout Atlantic Canada constantly. Each service vehicle carries over $90,000 in inventory that has been planned by our parts and service experts, this ensures that 95% of our service calls have the required parts on hand and your machine is fixed on the spot.
Free Advice
Either by call, email or our form you can contact a technician who will give you free advice, help identify broken parts and fix the problem! Most problems can be solved over the phone!
Our Guarantee
East Coast Laundry Equipment customers are more satisfied with our service system than any other company. We are committed to continue that strive towards excellence. That's a promise. We guarantee your satisfaction. If we should ever service the same problem within 30 days, the return trip travel expenses (route call charges) are on us!
Genuine Parts and Service
We stock the largest selection of replacement parts in Eastern Canada, centrally located in the Atlantic Provinces provides and additional source for large parts, new equipment and even rare parts. Each part is manufactured to the same exacting standards as the original, and is guaranteed by our warranty.
Route Calls
Our large fleet and large customer base has allowed us to provide discounted 'Route Calls' scheduling your call in with other near by service calls, this saves you money on travel charges! All our travel rates are a flat rate and can be quoted in advance, so you get no surprises.
Preventative Maintenance
Our preventative Maintenance agreements will schedule you in for a pre-set amount of service trips per year. During each visit our technicians will look over your equipment with checklists provided by the manufacturer, they will adjust any loose items, tighten belts, change oil and do a checkup on the status of your machine. You will know the state of repair your equipment is in, and we can solve minor problems before they become big ones.
